Danielle Lemons in the News: DirecTech Connect's Tennessee Expansion

Two press releases published on IssueWire in October 2026 cover DirecTech Connect’s growth in Tennessee and my role there as Vice President of Operations.

Danielle Lemons, Vice President of Operations at DirecTech Connect, Leads Company’s Expansion Across Tennessee
The first release covers my work at DirecTech Connect, where I oversee managed VoIP and telecommunications services, managed IT for small and medium-sized businesses, and client project delivery.

DirecTech Connect Founder Frank Amato Brings 40 Years of Business Phone Systems Experience to Tennessee Expansion
The second release is about Frank Amato, who founded DirecTech Connect in 2012 after 20 years at Inter-Tel Technologies. It names the Nashville leadership team: me as Vice President of Operations, and Alan Baggett as Vice President of Sales and Marketing.

More about me:

Comments

Post a Comment

Popular posts from this blog

Videos by Danielle Lemons: An Introduction and a Webinar on AI Search

Image
I've started putting short videos on my YouTube channel. Here are the first two: a quick introduction, and a webinar on how AI search is changing the way customers find local businesses. Danielle Lemons, Vice President of Operations, DirecTech Connect At DirecTech Connect I oversee managed VoIP and telecommunications, managed IT for small and medium-sized businesses, and client project delivery. Through daniellelemons.com I build websites for Middle Tennessee businesses with a research-first approach. Webinar: How AI Search Is Changing the Way Customers Find Your Business More customers now ask an AI assistant instead of scrolling search results. This webinar covers what that means for a small business and the practical steps that help a business show up in those answers. Every video, including short summaries of my articles, is on daniellelemons.com/videos and on my YouTube channel . Danielle Lemons Vice President of Operations, DirecTech Connect
Read more

Is Your Small Business Ready for a Bad Technology Day?

Every business has a bad technology day eventually. The internet drops, a computer won’t start, a file disappears. What separates a bad hour from a lost week is usually a few decisions made ahead of time. As Vice President of Operations at DirecTech Connect, I oversee managed IT for small and medium-sized businesses. These are the three areas I’d look at first, each with a full article if you want the details. Your backups Know what gets backed up, where the copy lives, how you’d find out if it stopped, and whether anyone has ever restored a file from it. The four questions are in Backups: Four Questions Every Small Business Owner Should Be Able to Answer . Your internet connection Decide now where your calls go, how you take payments and who tells customers when the connection is down. I walk through it in Five Questions to Answer Before Your Business Internet Goes Down . Who is watching Managed IT means someone is responsible for keeping your systems healthy before they fail, not jus...
Read more

Your Business Phones: What to Check Before, During and After a Switch

Most small business owners only think about their phone system twice: when they sign up, and when something goes wrong. The time in between is when a little attention saves the most money. In my work overseeing managed VoIP and telecommunications services at DirecTech Connect, the same few questions come up again and again. Here is the short version, with links to the full articles. Before you sign anything Price per line is the easiest number to compare and the least useful. Ask who answers when something breaks, what happens to your calls during an outage, and what it costs to leave. I go through all six questions in Before You Switch Business Phone Systems, Ask These Six Questions . When you move providers Your number can come with you. The biggest mistake is canceling the old service before the new provider confirms the move. The step-by-step order is in Switching Phone Providers Without Losing Your Business Number . Every day after that A missed call rarely shows up as an error me...
Read more